William Dykes – Director
Physiotherapist, BSc (Hons) MSCP
Will has worked in Suffolk as a physiotherapist since qualifying from the University of Teesside with an honours degree in 1999. He has worked extensively in the NHS, both at the West Suffolk and Ipswich Hospital. He has gained invaluable experience and built relationships with consultants in Rheumatology and the Orthopaedic departments.
From 2005 to 2013 he was employed by the Ministry of Defence and was clinical lead at Wattisham and Woodbridge primary care rehab facilities. During this time he was able to continually develop and expand his private practice in Martlesham under William A Dykes Ltd.
Will has worked at GB performance level in both track and field and has specialist interest in biomechanics and elite sports performance.
In 2013, Will and his wife Lottie opened Hadleigh Physiotherapy Ltd and in April 2015 merged the two companies.
At the weekends you might see Will somewhere in Suffolk on his road bike, clad in his Hadleigh Physio cycling kit.
Will holds clinics in Hadleigh and Ipswich everyday throughout the week.
Charlotte (Lottie) Dykes – Director
Physiotherapist, BSc (Hons) MCSP
Fully certified APPI Pilates Instructor (MAPPI)
Charlotte qualified as a Physiotherapist in 2000 from the University of East Anglia, working initially at Addenbrookes Hospital NHS trust. There she developed an early interest in movement dysfunction, lumbopelvic stability and muscle imbalances, and started her post graduate training with the Kinetic Control Group in Clinical Pilates. She then moved to the musculoskeletal Physiotherapy department at Ipswich hospital before becoming the Clinical Lead for Physiotherapy in the Trauma and Orthopaedic department.
Having suffered a back injury in 2012 she decided to return to her roots and revisit her love of Pilates. Charlotte commenced her training with the Australian Physiotherapy and Pilates Institute (APPI) to become a fully certified Pilates instructor. She now teaches over 12 classes a week alongside 1:1 sessions and physio clinics.
If you are an early riser you may pass Charlotte on her morning runs with Pepsi, her lovely Cockerpoo, or see her on her new shiny road bike around the Suffolk countryside.
Pilates classes and 1:1 sessions are available throughout the week. Find our latest class timetable.
Pelvic and Women’s Health Specialist Physiotherapist, MSc, BSc (hons), MCSP, MPOGP
HCPC (PH 51675)
Helen graduated from UEL with a BSc honours degree in Physiotherapy in 1996. She went on to complete her postgrad qualification in women's health physiotherapy in 2000, gaining full membership of POGP (then known as ACPWH). Helen then completed a MSc in Physiotherapy in 2005, and was awarded a distinction. Her research dissertation looked at physiotherapy treatment for women with vulval pain. This was published in 2009 in an Obstetrics and Gynaecology medical journal. In 2016 Helen also completed a postgraduate Foundation course in Acupuncture through the University of Herts.
Helen spent the first 15 years of her career working in the NHS, at the Royal Free Hospital (RFH), a Central London teaching hospital until September 2011. Helen was the lead clinician for women's health physiotherapy there for over 10 years, and was responsible for developing and expanding the service, including the development of primary care and extended scope practice physiotherapy clinics within urogynaecology and pelvic floor dysfunction. Helen began to also work with her consultant colleagues in private practice in 2007 at 132 Harley Street. She continues to hold clinics there once a week.
Helen has been actively involved in her specialist network of the CSP (POGP) throughout her career, having been a member of numerous committees. Helen has also previously been a regular undergraduate Physiotherapy lecturer at UEL, and a Clinical Educator for MSc students at the University of Bradford. Helen enjoys teaching and education, and has hosted her own courses and regularly lectures for different professional groups. Helen has published papers in several journals on a range of women’s health physiotherapy topics and is hoping to publish a case study regarding physiotherapy and acupuncture for vulval pain in the near future.
If you are suffering with any of the following, please arrange an appointment to see Helen: chronic pelvic pain, vulval pain, bladder or bowel control issues, pelvic floor muscle dysfunction, postnatal pelvic floor or abdominal muscle weakness, vaginal prolapse.
Helen holds regular clinics on Monday, Wednesday and Friday at the Hadleigh practice.
Read more here - helenforthphysio.com
Physiotherapist/Acupuncturist, BSc, MSc, MCSP, MHCPC
Originally a football coach, working with Leicester City FC, James went on to study Sports Science at the University of Greenwich and Professional Football coaching with West Ham United and the David Beckham Academy. After getting injured whilst playing semi-professional football, James received physiotherapy treatment and decided to change career path, qualifying as a Physiotherapist from the University of Essex in 2010.
Additionally, to his role at Hadleigh Physiotherapy, James works within the NHS, specialising in musculoskeletal injuries and patients suffering from vertigo. James has previously worked with Watford FC and Leyton Orient FC as well as in the private sector.
James is currently completing his Post. Graduate MSc degree, recently qualifying in steroid injection therapy and complex musculoskeletal conditions. When James is not at work or studying, you will find him on the tennis courts at Essex University or enjoying family life with his wife Seren and son Jasper.
James holds regular clinics on Monday, Tuesday and Thursday afternoon/evenings and alternate Saturday mornings at our Hadleigh practice as well as clinics on Monday and Thursday mornings in Sudbury.
If you suffer from any acute or long-term conditions or sports injuries, please don’t hesitate to give the practice a call on 01473 810185 to book an appointment with James.
Some further information on Jacqui's qualifications.....
Jacqui qualified in 2007 from the University of Hertfordshire and went on to work in the NHS for three years. One of her roles was as a senior musculoskeletal physiotherapist in Burns and Plastics at Stoke Mandeville Hospital, where her interest in scar management began. As part of this role she also treated patients following breast surgery and became aware of the lack of services offered to these patients, many of whom struggle with restricted shoulder movement and pain.
Over the following years Jacqui continued working in musculoskeletal outpatient settings while gradually progressing her training with oncology. She has trained in the Pink Ribbon method for Pilates following breast cancer treatment, the Willem Fourie myofascial release course for scar management and movement restrictions following breast cancer treatment and has completed three core modules in a masters entitled Clinical Leadership in Oncology and Palliative Care, amongst other short courses at Guys and St Thomas’ and The Royal Marsden. Through this time, she also taught a voluntary Pilates class through a local cancer charity and found that the group element of an exercise class offered significant psychological support to people who were all going through, or had been through, similar experiences.
Jacqui is passionate about improving the survivorship care that is offered to patients who have been through cancer treatment, with specific focus on informing patients on the benefits of physical activity at every stage of treatment. Through her 11 years’ experience as an outpatient physio she can treat for all general aches and pains, as well as those specifically relating to cancer treatment such as restricted shoulder function and pain following breast surgery.
There is an abundance of evidence surrounding not only the general health benefits of exercise in patients who are going through chemotherapy and radiotherapy treatment, but also that it can in fact reduce rates of recurrence in certain cancer types. This doesn’t have to be a gym class or something that makes you want to run for the hills! It’s all about finding something that you enjoy such as walking the dog or cycling to the shop, and then pacing it depending on your stage of treatment.
Physiotherapist, BSc (Hons) MSCP
Sophie qualified as a Physiotherapist in 2008 from the University of Essex, worked at the Ipswich Hospital NHS Trust and is currently employed with AHP Suffolk.
In addition to her Physiotherapy and Acupuncture skills, Sophie teaches Pilates as a fully certified APPI instructor.
Sophie’s passion for sports led her to work as the Physiotherapist for both amateur and professional Rugby clubs. She is a dedicated runner, weight lifter and recently has taken up open water swimming.
Sophie teaches Pilates classes on Tuesday evenings and offers Pilates 1:1 sessions on Saturday mornings at our Hadleigh practice. Sophie is currently on maternity leave until further notice.
Specialist Paediatric Physiotherapist, BSc (Hons) MCSP
Ruth is HCPC registered and is an active member of the Association of Paediatric Chartered Physiotherapists (APCP). Whilst she has a keen interest in the early years and neurological conditions, she has a wide breadth of experience across the field of paediatrics.
Ruth qualified from Glasgow Caledonian University in 2008 and has specialised in Children's Physiotherapy since then.
Initially, working for Capability Scotland, a charity supporting children with complex needs, she worked under fully certified Bobath therapists and she herself completed the introductory course. She further trained in paediatric splinting, manual handling, hydrotherapy and rebound therapy. Whilst working for the Royal Hospital for Children in Glasgow with the respiratory and neurology teams, she gained a huge amount of experience rehabilitating children with conditions such as cancer, cystic fibrosis, cardiac and neurological complaints.
Whilst living in Gibraltar she gained further experience and expertise treating children with musculoskeletal, sports, chronic fatigue and obesity issues, to name but a few.
Ruth loves the outdoors and can often be seen in the countryside walking or running and after having had a baby last year she is getting back to her other love of Yoga.
Ruth holds weekly clinics on Monday afternoons at our Hadleigh practice. Home visits can also be arranged. Ruth is currently on maternity leave until further notice.
Respiratory Specialist Physiotherapist, MSc MCSP
Sarah qualified from Addenbrookes School of Physiotherapy in 1993. During her first job at Ipswich Hospital she began to become interested in the care of patients with respiratory disease and decided to specialise in this area taking a job at The Brompton Hospital in London – a national centre of excellence in the care of people with Cardiorespiratory disease.
After several years in London Sarah secured a senior physiotherapy role at Glenfield Hospital Leicester – a specialist centre caring for some of the sickest respiratory patients in the country. There, Sarah led the Physiotherapy team responsible for the Intensive Care unit, Cardiology and Cardiac Surgery wards and outpatient Cardiac Rehabilitation. During that time that she also completed a Masters degree in Cardiorespiratory Physiotherapy at Sheffield Hallam University.
Following a short career break to have her two children she returned to Ipswich Hospital where she works across the Surgical and Medical wards and outpatient unit.
Away from Physiotherapy Sarah enjoys keeping fit with regular exercise, cooking and traveling with her family.
Sarah holds regular clinics on Wednesday mornings at our Hadleigh practice and also offers home visits.
Sports Massage Therapist/Pilates Instructor
VTCT Level 3
Kerry began her massage career in 2014 when she qualified in Swedish Massage. Fascinated by the effect of massage on the human body, Kerry was keen to advance her massage skills further and has since qualified to Level 3 VTCT in Sports Massage Therapy and Level 5 BTEC in Sports & Remedial Massage, or Soft Tissue Therapy as it is widely being called. She has also trained with Rocktape in the use of Kinesiology Tape and Instrument Assisted Massage.
Kerry is also a qualified Pilates Instructor, having trained with the Australian Physiotherapy & Pilates Institute. She found that a lot of the rehabilitation exercises she was prescribing to her sports massage patients were Pilates based so it seemed like a natural addition to her skillset to have a full qualification. She offers Pilates sessions at both Hadleigh and Gamma clinics.
Kerry is also the massage therapist to the Ipswich Witches Speedway Team, based at Foxhall Stadium in Ipswich, where the riders use massage as a pre-event tool and post injury, for recovery.
She runs clinics every Wednesday evening and Friday during the day at our Hadleigh practice.
Sabina joined the team in August 2017 and manages the daily running of the business. With her efficiency and resource skills, she successfully organises and promotes our growing team.
She loves working in a busy and varied office environment and enjoys all aspects of interaction with people.
Outside of work Sabina is mum to three teenage boys who keep her on her toes. She loves the outdoors whether it be walking the family dog Ella, gardening or visiting beautiful sights around the UK.
Since studying front office management at college, Denise has worked predominantly in hospitality before taking a break to bring up her two sons.
She has a dog, two cats and nine sheep. When she is not with her animals she enjoys cooking, playing badminton and gardening - although, if it's sunny, everything stops to sunbathe with a book.
Wednesday 25th March 2020
Thank you for all your support and kind messages over the past 48 hours in response to our email sent out Sunday evening.
We would like to clarify that although we have closed the clinics, this is a temporary measure only and we remain here to support you with physio and clinical Pilates.
Following yesterday's statement from the Prime Minister and new guidelines from our governing bodies the CSP and PhysioFirst, we now have clarity in what we can offer in this interim period.
Physio Telephone/Virtual Consultations
As of immediate effect, we can offer telephone or virtual consultations for MSK and Pelvic & Women's Health physiotherapy.
To book a time slot:
Please call on 01473 810185 or email us on email@example.com
We have had confirmation from several insurance companies that they are now happy for us to proceed with remote consultations. We will contact you if this option is available to you.
If during the telephone or virtual consultation and through a structured process of triage, we deem your condition to be urgent, i.e. if not treated would result in your need to attend a GP surgery or Emergency Department, we can under new government guidelines bring you into clinic.
Please be assured that if we are called upon to assist in the acute NHS sector, we will cease any face to face contact but virtual consultations will not be compromised.
Please note this automatically excludes all clients who are in self-isolation or who have been contacted by the NHS Coronavirus Service and identified as someone at risk of severe illness should they catch coronavirus.
Moving forwards we have clarity that we can offer virtual classes and 1:1 sessions. Please await further communication and our apologies for any confusion caused to date.
We thank you for your continued support during this difficult time whilst we navigate through our challenged and ever changing business model. We will continue to keep you updated on what we can offer, but in the interim, please stay home, stay safe, for the sake of your family, friends and local community, our priority being your health and well-being.
Will & Charlotte Dykes
Hadleigh Physiotherapy Ltd
Wednesday 18th March 2020
Following the government's press briefing yesterday afternoon, we have reviewed their recommendations closely and are adapting some of our services accordingly.
Physio Clinics/Clinical Pilates 1:1 sessions:
We have made the decision to continue running clinics and Clinical Pilates 1:1 sessions in Ipswich and Hadleigh only *. Please only attend these appointments if you and your household are well and symptom free.
We acknowledge the new guidance in relation to ‘social distancing’ recommended by Public Health England, particularly for those in the ‘at risk categories’ and ask that you contact the office at your earliest convenience to inform us if you wish to cancel an appointment.
Effective immediately, the remaining classes for this term are cancelled. This has been a difficult decision to make as we identify the importance of exercise and well-being but feel that we need to adhere to government advice. As an alternative, for the remainder of the term we are offering that you book in for a 30 minute 1:1 session with Lottie to formulate a home exercise programme.
We thank you for your continued support at this challenging time.
Please find UK Government and NHS links for further information:
Coronavirus (COVID-19): UK government response:
How to protect yourself or check if you need medical help on the NHS website:
Will & Charlotte Dykes
Hadleigh Physiotherapy Ltd
* Our Sudbury clinic will be temporarily suspended due to the nature of being in a GP practice who are trying to reduce their patient flow. Please note that if you currently have an appointment booked in Sudbury we will be in touch to reschedule to one of our other practice locations.
Wednesday 4th March 2020
As you will be aware the spread of Coronavirus continues; as healthcare professionals who deal with many clients on a day to day basis, some of whom are vulnerable to respiratory illnesses, we write to you asking the following:
Further information can be found:
Coronavirus presents with flu-like symptoms including a fever and difficulty breathing. The current evidence is that most cases appear to be mild.
As advised by the Department of Health:
If you get a high temperature or feel short of breath and have visited any Category 1 or 2 countries within the last 14 days, you should:
Please follow this advice even if your symptoms are minor.
It is important during these times to remain calm and measured; we hope you understand that these precautions are being taken to ensure that the health of our clients is protected as much as possible without generating unnecessary concern.
Will & Charlotte Dykes
Hadleigh Physiotherapy Ltd
Tuesday 18th February 2020
Keep your core strong with Pilates.....
We offer specialised 1:1 sessions or, if you prefer, classes of no more than 5 led by APPI qualified instructors.
If you would like to know more, then please call the practice on 01473 810185.
"After attending a seminar with Sarah and Will from Hadleigh Physiotherapy about the benefits of RMT for athletes and the use of the power-breath system and training back in March...... read more
Twice now James has cured very painful back conditions, in different locations for me. James has 'magic in his hands'. Mr A.J.W. (Hadleigh) Sep 2019... read more
After having an accident I was recommended by a friend to contact Hadleigh Physio and I am very happy that I did. James and Will have been so helpful in...... read more
Having suffered with very severe vertigo, my friend saw an advert for Hadleigh Physio who treated vertigo. I had an assessment with James and he treated me for this problem...... read more
Sole and the Soul July 19 at 7:30 PM · Thank you to Hadleigh physiotherapy for a review from a lovely client. Reflexology is one of the newest services to be offered...... read more
Vertigo ear imbalance known as (BPPV) is AWFUL! It strikes you down at any moment - best described as a permanent hangover. You are disorientated, unable to focus on anything,...... read more
I had my first ever reflexology session last week and wasn’t quite sure what to expect. However, Judy’s warm and friendly personality put me at ease straight away. The session left...... read more
I have had reflexology treatments in the past but Judy Mostert gives the most intensive and rewarding treatment that I’ve ever experienced. She will concentrate on any particular problems you...... read more
I cannot recommend Hadleigh Physiotherapy enough. I have had Pilates classes with both Helen & Lottie and Physiotherapy there and all of my treatments / classes have been amazing.. being a...... read more
“I have known Will for a number of years after he treated my son for chronic back problems, so when we decided to have a speaker at one of our...... read more
“I made contact with Hadleigh Physiotherapy following damage to my neck and was given an appointment the very next day. James put me at ease immediately with his friendly, supportive and...... read more
After two sessions of surgery for breast cancer, I was left with lumpy scar tissue and a nipple that was turned outwards. Jacqui gave me several massage sessions which released...... read more
“Helen is a marvellous practitioner who combines real skill in what she does and warmth of character ensuring that her patients feel relaxed and comfortable. She has looked after me for...... read more
My experience of the physio here has been very positive. I felt comfortable with James, he explained the issue that I had, treated it and gave me exercises to do...... read more
Reflexology is one of the newest services to be offered by Hadleigh Physio, and Judy is a fabulous addition to their team. Reflexology isn’t new to me , but it’s been...... read more
I have chronic asthma, atrial fibrillation and now recovering well from non-Hodgkin lymphoma, diagnosed in 2016. A side effect of chemotherapy was immunoglobulin deficiency. I had 12 infections in 2017...... read more
I can't recommend/rate Hadleigh Physiotherapy highly enough. The whole team have been superb in both their expertise and professionalism at all times, but equally so, the Practice has a relaxed...... read more
I have suffered from Fibromyalgia (a condition causing pain in the muscles, tendons and ligaments) for many years and have struggled to find the right exercise to improve my condition.... read more
I began Pilates classes with Charlotte in Jan 2014, following the advice of an osteopath I had been visiting. The osteopath had been attempting to fix an excruciating shoulder I...... read more
I have been attending Charlotte’s Pilates class for about nine months and am amazed at how much improvement there has been. Because the classes are small, Lottie is able to...... read more
Hadleigh Physiotherapy is fantastic. Charlotte and Will have worked with a number of my family members who benefitted from their expertise and knowledge, in relation both to long standing postural...... read more
I’ve been in a quite a few of Charlotte’s different Pilates classes over the two years and what has impressed me is the way she tailors each class to her...... read more
I am really glad I made the decision to visit Sarah Fowler at her Respiratory clinic. I was unaware that I could actually breathe through my nose and she introduced...... read more